Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of all digital products, content, and services provided by Urban Escape (“we,” “our,” or “us”). By purchasing, accessing, or using any Urban Escape digital product, you agree to be bound by these Terms.

If you do not agree with these Terms, do not purchase or use our products.

1. Digital Products

Urban Escape provides digital products only, which may include but are not limited to:

• Digital maps

• Guides

• Interactive or self-guided experiences

• Downloadable or access-based content

No physical goods are shipped.

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2. License and Permitted Use

Upon purchase, Urban Escape grants you a limited, non-exclusive, non-transferable, revocable license to use the digital product for personal, non-commercial use only, unless otherwise stated in writing.

You may not:

• Copy, reproduce, distribute, resell, sublicense, or share the product

• Upload the product to public or private sharing platforms

• Modify, reverse engineer, or create derivative works

• Use the product for commercial purposes without written permission

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3. No Refund Policy

All digital product sales are final.

Due to the nature of digital content and immediate access, no refunds, returns, exchanges, or credits will be issued once a purchase is completed, except where required by law.

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4. Access and Availability

Urban Escape does not guarantee uninterrupted access to digital products. We reserve the right to:

• Modify, update, or discontinue products at any time

• Temporarily suspend access for maintenance or technical reasons

Urban Escape is not liable for interruptions, delays, or loss of access beyond our reasonable control.

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5. No Data Collection

Urban Escape does not collect, store, or process personal data from users. Any third-party platforms linked from our website operate independently and are governed by their own privacy and data practices.

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6. Intellectual Property

All content, materials, designs, text, graphics, branding, and digital assets are the exclusive property of Urban Escape and are protected by applicable intellectual property laws.

Unauthorized use of Urban Escape intellectual property may result in termination of access and legal action.

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7. Disclaimer

Urban Escape digital products are provided “as is” and “as available.” While we strive for accuracy and quality, we make no warranties or guarantees regarding:

• Accuracy

• Completeness

• Reliability

• Suitability for a specific purpose

Use of the product is at your own discretion and risk.

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8. Limitation of Liability

To the fullest extent permitted by law, Urban Escape shall not be liable for any:

• Direct or indirect damages

• Loss of profits, data, or business

• Incidental, special, or consequential damages

arising from the use or inability to use our digital products.

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9. Termination

Urban Escape reserves the right to suspend or terminate access to digital products, without refund, if these Terms are violated.

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10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Province of Alberta and the federal laws of Canada, without regard to conflict of law principles.

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11. Changes to Terms

Urban Escape may update these Terms at any time. Changes will be effective upon posting. Continued use of our digital products constitutes acceptance of the revised Terms.

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12. Contact Information

For questions regarding these Terms and Conditions, contact:

Urban Escape